YOUR HEALTH. OUR HEALTH.
The health and safety of our community is our top priority
The health and safety of our community is our top priority
This page is updated as we elevate and evolve our processes with the changing health climate and government guidance.
LAST UPDATED: October 9, 2020 5:00PM
Yoga Mamas is fully open with the exception of indoor fitness classes. Our indoor classes are now online classes, and have been added to our existing online movement schedule.
As the health climate continues to evolve, so do the standards of health and safety at Yoga Mamas.
LAST UPDATED: October 9, 2020 5:00PM
Yoga Mamas is fully open with the exception of indoor fitness classes. Our indoor classes are now online classes, and have been added to our existing online movement schedule.
As the health climate continues to evolve, so do the standards of health and safety at Yoga Mamas.
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When we re-opened our wellness clinic in May 2020 during stage 2, we created three new wellness treatment rooms.
These new rooms provide our clients with extra space and air circulation around them during their wellness appointments, they allow practitioners to switch between treatment rooms during the day so rooms have more free time in between appointments, and also overall creates more distance between our practitioners in the centre. Yoga Mamas now has a total of 10 wellness treatment rooms. These rooms are cleaned by a professional cleaning service every morning. In addition to this, our wellness practitioners and team members follow a documented cleaning process in between each appointment using HEALTH CANADA AUTHORIZED disinfectant. Our common areas are also disinfected on a scheduled and documented basis every 30 minutes every day. Employee and client safety is genuinely our number one priority every hour of every day. Please do not hesitate to reach out to us with any questions. Our front desk team will be happy to walk you through our various protocols. |
OUR HIGH STANDARDS OF SAFETY AT YOGA MAMAS
COVID-19 Health & Safety Protocols
Your health and safety is our highest priority. In addition to our already high standards for cleanliness we have implemented the following additional procedures:
Top-grade disinfectant & high frequency cleaning
Staff use a HEALTH CANADA AUTHORIZED disinfectant in all treatment rooms and common areas before and after each client appointment. Increased hand sanitizing stations throughout the clinic and studio and staff spaces. Cleaning times between wellness appointments have increased to ensure safely cleaned & sanitized spaces for our clients
Hand Sanitizer
HEALTH CANADA AUTHORIZED hand sanitizer is widely available throughout the clinic including at front entrance, desk and each wellness room.
High frequency disinfecting of high-touch surfaces
All Yoga Mamas staff have completed specific cleaning & sanitation training. Every 30 minutes, our staff disinfect doorknobs, handles, rails, light switches, sanitizing stations, bathrooms, sinks, toilets, chairs, the front desk, keyboards, computers, and phones. All electronics and payment terminals will be disinfected between each use. Reception seating sanitized after each use.
Staff Temperature Checks
Each staff member has their temperature checked before each shift.
Staff Screening
Each completes a thorough screening for symptoms of COVID-19 prior to each shift, including travel information. Staff must confirm they have not travelled outside of Ontario in the last 14 days.
Staff PPE
Staff are required to wear masks during each shift.
COVID-19 Health & Safety Protocols
Your health and safety is our highest priority. In addition to our already high standards for cleanliness we have implemented the following additional procedures:
Top-grade disinfectant & high frequency cleaning
Staff use a HEALTH CANADA AUTHORIZED disinfectant in all treatment rooms and common areas before and after each client appointment. Increased hand sanitizing stations throughout the clinic and studio and staff spaces. Cleaning times between wellness appointments have increased to ensure safely cleaned & sanitized spaces for our clients
Hand Sanitizer
HEALTH CANADA AUTHORIZED hand sanitizer is widely available throughout the clinic including at front entrance, desk and each wellness room.
High frequency disinfecting of high-touch surfaces
All Yoga Mamas staff have completed specific cleaning & sanitation training. Every 30 minutes, our staff disinfect doorknobs, handles, rails, light switches, sanitizing stations, bathrooms, sinks, toilets, chairs, the front desk, keyboards, computers, and phones. All electronics and payment terminals will be disinfected between each use. Reception seating sanitized after each use.
Staff Temperature Checks
Each staff member has their temperature checked before each shift.
Staff Screening
Each completes a thorough screening for symptoms of COVID-19 prior to each shift, including travel information. Staff must confirm they have not travelled outside of Ontario in the last 14 days.
Staff PPE
Staff are required to wear masks during each shift.
COVID SAFETY REVIEWS FROM CLIENTS
- Very professional, clean, and with a very helpful focus on pre and postnatal care. - September 30, 2020
- Great protocols for Covid-19 and very prompt in getting a response. - September 22, 2020
- Very calm environment, friendly staff, super accommodating, feel safe. - August 27, 2020
- Amazing customer service. Anticipated my needs and answered all my questions upon arrival. Kept me comfortable and ensure safety protocols in place. Friendly and professional service! Definitely going back! - August 21, 2020
- Very welcoming and clean space, they've done a great job of keeping things distanced during COVID. - August 15, 2020
- Facility is extremely clean, covid protocols in place made my visit extremely comfortable and easy. Friendly staff. Left my massage feeling so relaxed! - August 14, 2020
Client Screening
COVID-19 Screening as defined by the Ministry of Health for all clients. Every client is required to complete a thorough screening for symptoms of COVID-19 prior to each visit, including travel information. Clients must confirm they have not travelled outside of Ontario in the last 14 days.
Client PPE
All staff will be wearing masks, with their temperatures taken upon arriving at work. All clients will be required to wear masks. Reusable masks are encouraged, however disposable masks will be provided to all clients upon their arrival if they do not have one. Gloves available upon request
Physical Barriers
Plexiglass barriers have been installed at the front desk creating a safe separation between staff and clients.
6ft Social Distancing Practices
Our entire clinic and studio has been re-arranged to allow more space between clients and staff. Additionally we have expanded our wellness rooms to our top floor to allow for even greater space and ease in our appointments. To help, floor markers will indicate a safe distance throughout the clinic. Greatly reduced the number of in-studio classes to limit the number of clients and staff in the space.
COVID-19 Screening as defined by the Ministry of Health for all clients. Every client is required to complete a thorough screening for symptoms of COVID-19 prior to each visit, including travel information. Clients must confirm they have not travelled outside of Ontario in the last 14 days.
Client PPE
All staff will be wearing masks, with their temperatures taken upon arriving at work. All clients will be required to wear masks. Reusable masks are encouraged, however disposable masks will be provided to all clients upon their arrival if they do not have one. Gloves available upon request
Physical Barriers
Plexiglass barriers have been installed at the front desk creating a safe separation between staff and clients.
6ft Social Distancing Practices
Our entire clinic and studio has been re-arranged to allow more space between clients and staff. Additionally we have expanded our wellness rooms to our top floor to allow for even greater space and ease in our appointments. To help, floor markers will indicate a safe distance throughout the clinic. Greatly reduced the number of in-studio classes to limit the number of clients and staff in the space.
ADDITIONAL WELLNESS PRACTITIONER SANITIZATION AT YOGA MAMAS
Wellness practitioners must wash their hands:
MOVEMENT PASS INFORMATION
Automatic Membership Pausing
In March 2020 we paused all unlimited memberships with an open ended suspension until you are ready to return to your mat. No auto-renewal payments will be processed while memberships are paused.
Complimentary 10-Class Card Expiration Extensions
In March 2020 we rolled out an automatic ONE YEAR complimentary extension to all 10 Class Cards allowing you more flexibility to enjoy your yoga practice with us. We invite you to join us for online classes.
WHAT YOU CAN DO
Take care of yourself. Practice self care, good nutrition and very importantly - practice good hygiene. Wash your hands frequently. Cover your nose and mouth if you have to sneeze or cough. And use hand sanitizer with at least 60% alcohol content. If you’re sick, stay home and away from others. Finally, be kind. Exercise kindness and patience with yourself and with others. We are all navigating this uncertain time together.
HOW TO STAY INFORMED
We will be updating this page as we evolve our processes with the changing health climate.
Wellness practitioners must wash their hands:
- After arriving and entering the clinic
- Before and after each patient interaction
- Before and after use of diagnostic or therapeutic equipment
- Before and after changing a mask or other Personal Protective Equipment
- Before and after leaving the clinic
- When hands are visibly soiled
- Before and after cleaning/disinfection procedures
MOVEMENT PASS INFORMATION
Automatic Membership Pausing
In March 2020 we paused all unlimited memberships with an open ended suspension until you are ready to return to your mat. No auto-renewal payments will be processed while memberships are paused.
Complimentary 10-Class Card Expiration Extensions
In March 2020 we rolled out an automatic ONE YEAR complimentary extension to all 10 Class Cards allowing you more flexibility to enjoy your yoga practice with us. We invite you to join us for online classes.
WHAT YOU CAN DO
Take care of yourself. Practice self care, good nutrition and very importantly - practice good hygiene. Wash your hands frequently. Cover your nose and mouth if you have to sneeze or cough. And use hand sanitizer with at least 60% alcohol content. If you’re sick, stay home and away from others. Finally, be kind. Exercise kindness and patience with yourself and with others. We are all navigating this uncertain time together.
HOW TO STAY INFORMED
We will be updating this page as we evolve our processes with the changing health climate.
