YOUR HEALTH. OUR HEALTH.
The health and safety of our community is our top priority
The health and safety of our community is our top priority
This page is updated as we elevate and evolve our processes with the changing health climate and government guidance.
LAST UPDATED: September 10, 2021, 11:30AM
It was announced by the Ontario government that an enhanced COVID-19 vaccine certificate system will be in effect in Ontario as of September 22, 2021.
This new system will require individuals to show proof of full vaccination (received 2 doses at least 14 days prior) to access services at certain indoor settings, including indoor fitness.
Under this directive, as of September 22, 2021, it will be required for Yoga Mamas clients to show proof of vaccination to enter our clinic to access any indoor fitness classes.
What this means when you visit Yoga Mamas for indoor fitness:
Starting September 22, 2021, upon arrival for your indoor fitness you will be asked to complete the COVID-19 health screening questions and to present proof of full vaccination. Clients who cannot receive the vaccine due to medical exemptions will be permitted entry with a doctor’s note.
All Yoga Mamas staff and clients complete the Ministry of Health screening tool upon arrival at our clinic: https://covid-19.ontario.ca/screening/customer. The questions in this tool have been defined by the Ministry of Health. Clients and staff must receive a green pass result from their screening before proceeding to reception. There are exemptions for fully vaccinated travellers who meet specific conditions. Please note the screening tool provides a list of reasons why people might be exempt from federal quarantine requirements, including the most recent update pertaining to people being fully vaccinated. You can find out more about this exemptions and details here.
Yoga Mamas wellness clinic continues to remain open to care for you and your family offering the following in-clinic and virtual services:
• Pelvic Floor Physiotherapy
• Registered Massage Therapy
• Acupuncture
• Chiropractic Care
• Counselling
• Naturopathic Medicine
• Ultrasound Therapy For Blocked Milk Ducts
• Holistic Nutrition
• Speech Language Therapy
• C-Section Scar Release Therapy
• General Physiotherapy
• Osteopathic Services
• Indoor Photography
LAST UPDATED: September 10, 2021, 11:30AM
It was announced by the Ontario government that an enhanced COVID-19 vaccine certificate system will be in effect in Ontario as of September 22, 2021.
This new system will require individuals to show proof of full vaccination (received 2 doses at least 14 days prior) to access services at certain indoor settings, including indoor fitness.
Under this directive, as of September 22, 2021, it will be required for Yoga Mamas clients to show proof of vaccination to enter our clinic to access any indoor fitness classes.
What this means when you visit Yoga Mamas for indoor fitness:
Starting September 22, 2021, upon arrival for your indoor fitness you will be asked to complete the COVID-19 health screening questions and to present proof of full vaccination. Clients who cannot receive the vaccine due to medical exemptions will be permitted entry with a doctor’s note.
All Yoga Mamas staff and clients complete the Ministry of Health screening tool upon arrival at our clinic: https://covid-19.ontario.ca/screening/customer. The questions in this tool have been defined by the Ministry of Health. Clients and staff must receive a green pass result from their screening before proceeding to reception. There are exemptions for fully vaccinated travellers who meet specific conditions. Please note the screening tool provides a list of reasons why people might be exempt from federal quarantine requirements, including the most recent update pertaining to people being fully vaccinated. You can find out more about this exemptions and details here.
Yoga Mamas wellness clinic continues to remain open to care for you and your family offering the following in-clinic and virtual services:
• Pelvic Floor Physiotherapy
• Registered Massage Therapy
• Acupuncture
• Chiropractic Care
• Counselling
• Naturopathic Medicine
• Ultrasound Therapy For Blocked Milk Ducts
• Holistic Nutrition
• Speech Language Therapy
• C-Section Scar Release Therapy
• General Physiotherapy
• Osteopathic Services
• Indoor Photography
COVID SAFETY REVIEWS FROM CLIENTS
- The ambiance, the friendly and helpful staff and the sense of security and safety (due to pandemic). I also appreciate that I am treated holistically and can get all of the treatments I need in one place. - Sept 1, 2021
- Staff are always friendly and warm, the setup at the studio was modified really well for COVID distancing, and the services are still really affordable. It's a great place to actually relax and feel at ease, which is so important as a mom. Thank you! - June 3, 2021
- 10/10! Everything. The studio. Staff. Quality of services. Safety procedures for COVID - March 26, 2021
- Everyone is welcoming, professional and inclusive, from the moment you walk in to the time you meet with your practitioner. The facility is beautiful and clean. I feel very safe as all health precautions are taken every step of the way. - March 19, 2021
- Fantastic, professional team, efficient check in and out experience, beautiful open, bright and clean facility, and serious safety precautions are clearly being executed. - March 11, 2021
- Everyone at yoga mamas has always been professional and welcoming, but now, during the pandemic, they go even further to make your wellness experience as safe as possible, and you get to feel taken care of and a small sense of normalcy. - December 19, 2020
- I love Yoga Mama's. I always feel welcome and comfortable there. The protocol and health and safety provisions are the best I've seen. I have zero concerns about visiting. - November 02, 2020
- Professional, clean and very relaxing atmosphere - October 29, 2020
- Very professional, clean, and with a very helpful focus on pre and postnatal care. - September 30, 2020
- Great protocols for Covid-19 and very prompt in getting a response. - September 22, 2020
- Very calm environment, friendly staff, super accommodating, feel safe. - August 27, 2020
- Amazing customer service. Anticipated my needs and answered all my questions upon arrival. Kept me comfortable and ensure safety protocols in place. Friendly and professional service! Definitely going back! - August 21, 2020
- Very welcoming and clean space, they've done a great job of keeping things distanced during COVID. - August 15, 2020
- Facility is extremely clean, covid protocols in place made my visit extremely comfortable and easy. Friendly staff. Left my massage feeling so relaxed! - August 14, 2020
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We work extremely hard at keeping our clinic pristine, and our clients and staff safe. As the health climate continues to evolve, so do the standards of health and safety at Yoga Mamas.
When we re-opened our wellness clinic in May 2020 during stage 2, we created three new wellness treatment rooms. These new rooms provide our clients with extra space and air circulation around them during their wellness appointments, they allow practitioners to switch between treatment rooms during the day so rooms have more free time in between appointments, and also overall creates more distance between our practitioners in the centre. Yoga Mamas now has a total of 10 wellness treatment rooms. These rooms are cleaned by a professional cleaning service every morning. In addition to this, our wellness practitioners and team members follow a documented cleaning process in between each appointment using HEALTH CANADA AUTHORIZED disinfectant. Our common areas are also disinfected on a scheduled and documented basis every 30 minutes every day. Employee and client safety is genuinely our number one priority every hour of every day. Please do not hesitate to reach out to us with any questions. Our front desk team will be happy to walk you through our various protocols. |
OUR HIGH STANDARDS OF SAFETY AT YOGA MAMAS
COVID-19 Health & Safety Protocols
Your health and safety is our highest priority. In addition to our already high standards for cleanliness we have implemented the following additional procedures:
Client Screening
Upon arrival, clients are required to complete the following screening https://covid-19.ontario.ca/screening/customer. The questions in this tool have been defined by the Ministry of Health. Clients must receive a green pass result from their screening before proceeding to reception. Please note the screening tool provides a list of reasons why people might be exempt from federal quarantine requirements including the most recent update pertaining to vaccinations.
Staff Screening
Upon arrival, staff are required to complete the following screening https://covid-19.ontario.ca/screening/customer. The questions in this tool have been defined by the Ministry of Health. Staff must receive a green pass result from their screening before proceeding to their shift. Please note the screening tool provides a list of reasons why people might be exempt from federal quarantine requirements including the most recent update pertaining to vaccinations.
Staff Temperature Checks
Each staff member has their temperature checked before each shift.
Client PPE - Face Coverings
Under the Reopening Ontario Act, the wearing of masks or face coverings by individuals is mandatory in all public indoor settings across Ontario, such as businesses, facilities, workplaces and work places. Wearing a mask or face covering while inside Yoga Mamas is mandatory. Temporarily taking off your face covering: You can take off your face covering temporarily to engage in an athletic or fitness activity such as indoor fitness classes at Yoga Mamas.
Client PPE - Other
Gloves can be provided upon request
Staff PPE - Face Coverings
Staff are required to wear masks during their entire shift in ALL areas of the clinic. The only time a mask is permitted off is when eating. Under the Reopening Ontario Act, the wearing of masks or face coverings by individuals is mandatory in all public indoor settings across Ontario, such as businesses, facilities, workplaces and work places. Wearing a mask or face covering while inside Yoga Mamas is mandatory.
COVID-19 Health & Safety Protocols
Your health and safety is our highest priority. In addition to our already high standards for cleanliness we have implemented the following additional procedures:
Client Screening
Upon arrival, clients are required to complete the following screening https://covid-19.ontario.ca/screening/customer. The questions in this tool have been defined by the Ministry of Health. Clients must receive a green pass result from their screening before proceeding to reception. Please note the screening tool provides a list of reasons why people might be exempt from federal quarantine requirements including the most recent update pertaining to vaccinations.
Staff Screening
Upon arrival, staff are required to complete the following screening https://covid-19.ontario.ca/screening/customer. The questions in this tool have been defined by the Ministry of Health. Staff must receive a green pass result from their screening before proceeding to their shift. Please note the screening tool provides a list of reasons why people might be exempt from federal quarantine requirements including the most recent update pertaining to vaccinations.
Staff Temperature Checks
Each staff member has their temperature checked before each shift.
Client PPE - Face Coverings
Under the Reopening Ontario Act, the wearing of masks or face coverings by individuals is mandatory in all public indoor settings across Ontario, such as businesses, facilities, workplaces and work places. Wearing a mask or face covering while inside Yoga Mamas is mandatory. Temporarily taking off your face covering: You can take off your face covering temporarily to engage in an athletic or fitness activity such as indoor fitness classes at Yoga Mamas.
Client PPE - Other
Gloves can be provided upon request
Staff PPE - Face Coverings
Staff are required to wear masks during their entire shift in ALL areas of the clinic. The only time a mask is permitted off is when eating. Under the Reopening Ontario Act, the wearing of masks or face coverings by individuals is mandatory in all public indoor settings across Ontario, such as businesses, facilities, workplaces and work places. Wearing a mask or face covering while inside Yoga Mamas is mandatory.
Top-Grade Disinfectant
HEALTH CANADA AUTHORIZED disinfectant is used for all cleaning of all areas throughout our clinic. Specific cleaning instructions are followed allowing time for disinfectant to remain on the surface and then be wiped off.
High Frequency Disinfecting Of Treatment Rooms
HEALTH CANADA AUTHORIZED disinfectant is used to sanitize treatment rooms before and after each client appointment. All touch areas in the room are disinfected including door, door handles, light switches, chairs, treatment tables, desk and any props used. Cleaning times between wellness appointments have increased to ensure safely cleaned & sanitized spaces for our clients
High frequency Disinfecting Of High-Touch Surfaces
All Yoga Mamas staff have completed specific cleaning & sanitation training. Every 30 minutes, our staff disinfect doorknobs, handles, rails, light switches, sanitizing stations, bathrooms, sinks, toilets, chairs, the front desk, keyboards, computers, and phones. All electronics and payment terminals will be disinfected between each use. Reception seating sanitized after each use.
Professional Cleaning Service
Yoga Mamas has a professional cleaning service clean and sanitize our 5000 square foot facility every weekday.
Top-Grade Hand Sanitizer
HEALTH CANADA AUTHORIZED hand sanitizer is widely available throughout the clinic including at front entrance, desk, staff rooms and each wellness treatment room.
Physical Barriers
Plexiglass barriers have been installed at the front desk creating a safe separation between staff and clients.
6ft Social Distancing Practices
Our entire clinic and studio has been re-arranged to allow more space between clients and staff. Additionally we have expanded our wellness rooms to our top floor to allow for even greater space and ease in our appointments. To help, floor markers will indicate a safe distance throughout the clinic. Greatly reduced the number of in-studio classes to limit the number of clients and staff in the space.
HEALTH CANADA AUTHORIZED disinfectant is used for all cleaning of all areas throughout our clinic. Specific cleaning instructions are followed allowing time for disinfectant to remain on the surface and then be wiped off.
High Frequency Disinfecting Of Treatment Rooms
HEALTH CANADA AUTHORIZED disinfectant is used to sanitize treatment rooms before and after each client appointment. All touch areas in the room are disinfected including door, door handles, light switches, chairs, treatment tables, desk and any props used. Cleaning times between wellness appointments have increased to ensure safely cleaned & sanitized spaces for our clients
High frequency Disinfecting Of High-Touch Surfaces
All Yoga Mamas staff have completed specific cleaning & sanitation training. Every 30 minutes, our staff disinfect doorknobs, handles, rails, light switches, sanitizing stations, bathrooms, sinks, toilets, chairs, the front desk, keyboards, computers, and phones. All electronics and payment terminals will be disinfected between each use. Reception seating sanitized after each use.
Professional Cleaning Service
Yoga Mamas has a professional cleaning service clean and sanitize our 5000 square foot facility every weekday.
Top-Grade Hand Sanitizer
HEALTH CANADA AUTHORIZED hand sanitizer is widely available throughout the clinic including at front entrance, desk, staff rooms and each wellness treatment room.
Physical Barriers
Plexiglass barriers have been installed at the front desk creating a safe separation between staff and clients.
6ft Social Distancing Practices
Our entire clinic and studio has been re-arranged to allow more space between clients and staff. Additionally we have expanded our wellness rooms to our top floor to allow for even greater space and ease in our appointments. To help, floor markers will indicate a safe distance throughout the clinic. Greatly reduced the number of in-studio classes to limit the number of clients and staff in the space.
ADDITIONAL WELLNESS PRACTITIONER SANITIZATION AT YOGA MAMAS
Wellness practitioners must wash their hands:
MOVEMENT PASS INFORMATION
Automatic Membership Pausing
In March 2020 we paused all unlimited memberships with an open ended suspension until you are ready to return to your mat. No auto-renewal payments will be processed while memberships are paused.
Complimentary 10-Class Card Expiration Extensions
In March 2020 we rolled out an automatic ONE YEAR complimentary extension to all 10 Class Cards allowing you more flexibility to enjoy your yoga practice with us. We invite you to join us for online classes.
WHAT YOU CAN DO
Take care of yourself. Practice self care, good nutrition and very importantly - practice good hygiene. Wash your hands frequently. Cover your nose and mouth if you have to sneeze or cough. And use hand sanitizer with at least 60% alcohol content. If you’re sick, stay home and away from others. Finally, be kind. Exercise kindness and patience with yourself and with others. We are all navigating this uncertain time together.
HOW TO STAY INFORMED
We will be updating this page as we evolve our processes with the changing health climate.
Wellness practitioners must wash their hands:
- After arriving and entering the clinic
- Before and after each patient interaction
- Before and after use of diagnostic or therapeutic equipment
- Before and after changing a mask or other Personal Protective Equipment
- Before and after leaving the clinic
- When hands are visibly soiled
- Before and after cleaning/disinfection procedures
MOVEMENT PASS INFORMATION
Automatic Membership Pausing
In March 2020 we paused all unlimited memberships with an open ended suspension until you are ready to return to your mat. No auto-renewal payments will be processed while memberships are paused.
Complimentary 10-Class Card Expiration Extensions
In March 2020 we rolled out an automatic ONE YEAR complimentary extension to all 10 Class Cards allowing you more flexibility to enjoy your yoga practice with us. We invite you to join us for online classes.
WHAT YOU CAN DO
Take care of yourself. Practice self care, good nutrition and very importantly - practice good hygiene. Wash your hands frequently. Cover your nose and mouth if you have to sneeze or cough. And use hand sanitizer with at least 60% alcohol content. If you’re sick, stay home and away from others. Finally, be kind. Exercise kindness and patience with yourself and with others. We are all navigating this uncertain time together.
HOW TO STAY INFORMED
We will be updating this page as we evolve our processes with the changing health climate.
