YOUR HEALTH. OUR HEALTH.
The health and safety of our community is our top priority
The health and safety of our community is our top priority
This page is updated as we elevate and evolve our processes with the changing health climate and government guidance.
LAST UPDATED: January 13, 2020 10:00AM
On Tuesday January 12th the government of Ontario announced it will be implementing another state of emergency and stay-at-home order to combat COVID-19. Health care services, including dental offices, physiotherapy and chiropractors remain open. Yoga Mamas wellness centre falls under essential work and remains open. We are here to care for you and your family offering the following services:
• Pelvic Floor Physiotherapy
• Registered Massage Therapy
• Acupuncture
• Chiropractic Care
• Counselling
• Naturopathic Medicine
• Ultrasound Therapy For Blocked Milk Ducts
• Holistic Nutrition
• Speech Language Therapy
• C-Section Scar Release Therapy
• General Physiotherapy
Please note that in-person osteopathic services are not permitted to be provided during the provincial lockdown. Indoor fitness classes are paused until further notice. Learn more about our online movement programs.
LAST UPDATED: January 13, 2020 10:00AM
On Tuesday January 12th the government of Ontario announced it will be implementing another state of emergency and stay-at-home order to combat COVID-19. Health care services, including dental offices, physiotherapy and chiropractors remain open. Yoga Mamas wellness centre falls under essential work and remains open. We are here to care for you and your family offering the following services:
• Pelvic Floor Physiotherapy
• Registered Massage Therapy
• Acupuncture
• Chiropractic Care
• Counselling
• Naturopathic Medicine
• Ultrasound Therapy For Blocked Milk Ducts
• Holistic Nutrition
• Speech Language Therapy
• C-Section Scar Release Therapy
• General Physiotherapy
Please note that in-person osteopathic services are not permitted to be provided during the provincial lockdown. Indoor fitness classes are paused until further notice. Learn more about our online movement programs.
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We work extremely hard at keeping our clinic pristine, and our clients and staff safe. As the health climate continues to evolve, so do the standards of health and safety at Yoga Mamas.
When we re-opened our wellness clinic in May 2020 during stage 2, we created three new wellness treatment rooms. These new rooms provide our clients with extra space and air circulation around them during their wellness appointments, they allow practitioners to switch between treatment rooms during the day so rooms have more free time in between appointments, and also overall creates more distance between our practitioners in the centre. Yoga Mamas now has a total of 10 wellness treatment rooms. These rooms are cleaned by a professional cleaning service every morning. In addition to this, our wellness practitioners and team members follow a documented cleaning process in between each appointment using HEALTH CANADA AUTHORIZED disinfectant. Our common areas are also disinfected on a scheduled and documented basis every 30 minutes every day. Employee and client safety is genuinely our number one priority every hour of every day. Please do not hesitate to reach out to us with any questions. Our front desk team will be happy to walk you through our various protocols. |
COVID SAFETY REVIEWS FROM CLIENTS
- Everyone at yoga mamas has always been professional and welcoming, but now, during the pandemic, they go even further to make your wellness experience as safe as possible, and you get to feel taken care of and a small sense of normalcy. - December 19, 2020
- I love Yoga Mama's. I always feel welcome and comfortable there. The protocol and health and safety provisions are the best I've seen. I have zero concerns about visiting. - November 02, 2020
- Professional, clean and very relaxing atmosphere - October 29, 2020
- Very professional, clean, and with a very helpful focus on pre and postnatal care. - September 30, 2020
- Great protocols for Covid-19 and very prompt in getting a response. - September 22, 2020
- Very calm environment, friendly staff, super accommodating, feel safe. - August 27, 2020
- Amazing customer service. Anticipated my needs and answered all my questions upon arrival. Kept me comfortable and ensure safety protocols in place. Friendly and professional service! Definitely going back! - August 21, 2020
- Very welcoming and clean space, they've done a great job of keeping things distanced during COVID. - August 15, 2020
- Facility is extremely clean, covid protocols in place made my visit extremely comfortable and easy. Friendly staff. Left my massage feeling so relaxed! - August 14, 2020
OUR HIGH STANDARDS OF SAFETY AT YOGA MAMAS
COVID-19 Health & Safety Protocols
Your health and safety is our highest priority. In addition to our already high standards for cleanliness we have implemented the following additional procedures:
Top-Grade Disinfectant
HEALTH CANADA AUTHORIZED disinfectant is used for all cleaning of all areas throughout our clinic. Specific cleaning instructions are followed allowing time for disinfectant to remain on the surface and then be wiped off.
High Frequency Disinfecting Of Treatment Rooms
HEALTH CANADA AUTHORIZED disinfectant is used to sanitize treatment rooms before and after each client appointment. All touch areas in the room are disinfected including door, door handles, light switches, chairs, treatment tables, desk and any props used. Cleaning times between wellness appointments have increased to ensure safely cleaned & sanitized spaces for our clients
High frequency Disinfecting Of High-Touch Surfaces
All Yoga Mamas staff have completed specific cleaning & sanitation training. Every 30 minutes, our staff disinfect doorknobs, handles, rails, light switches, sanitizing stations, bathrooms, sinks, toilets, chairs, the front desk, keyboards, computers, and phones. All electronics and payment terminals will be disinfected between each use. Reception seating sanitized after each use.
Professional Cleaning Service
Yoga Mamas has a professional cleaning service clean and sanitize our 4500 square foot facility every weekday.
ULV Disinfection Fogger
To compliment daily and 30 minute cleaning routines, Yoga Mamas disinfects and sanitizes the entire clinic once a week using an electric ULV industrial disinfection fogger. Disinfectant fogging involves saturating entire rooms with a HEALTH CANADA AUTHORIZED disinfectant that purifies and removes pathogens from the air, as well as from surfaces within the room.
Staff Temperature Checks
Each staff member has their temperature checked before each shift.
Staff Screening
Each completes a thorough screening for symptoms of COVID-19 prior to each shift, including travel information. Staff must confirm they have not travelled outside of Ontario in the last 14 days.
Staff PPE
Staff are required to wear masks during their entire shift in ALL areas of the clinic. The only time a mask is permitted off is when eating.
Top-Grade Hand Sanitizer
HEALTH CANADA AUTHORIZED hand sanitizer is widely available throughout the clinic including at front entrance, desk, staff rooms and each wellness treatment room.
COVID-19 Health & Safety Protocols
Your health and safety is our highest priority. In addition to our already high standards for cleanliness we have implemented the following additional procedures:
Top-Grade Disinfectant
HEALTH CANADA AUTHORIZED disinfectant is used for all cleaning of all areas throughout our clinic. Specific cleaning instructions are followed allowing time for disinfectant to remain on the surface and then be wiped off.
High Frequency Disinfecting Of Treatment Rooms
HEALTH CANADA AUTHORIZED disinfectant is used to sanitize treatment rooms before and after each client appointment. All touch areas in the room are disinfected including door, door handles, light switches, chairs, treatment tables, desk and any props used. Cleaning times between wellness appointments have increased to ensure safely cleaned & sanitized spaces for our clients
High frequency Disinfecting Of High-Touch Surfaces
All Yoga Mamas staff have completed specific cleaning & sanitation training. Every 30 minutes, our staff disinfect doorknobs, handles, rails, light switches, sanitizing stations, bathrooms, sinks, toilets, chairs, the front desk, keyboards, computers, and phones. All electronics and payment terminals will be disinfected between each use. Reception seating sanitized after each use.
Professional Cleaning Service
Yoga Mamas has a professional cleaning service clean and sanitize our 4500 square foot facility every weekday.
ULV Disinfection Fogger
To compliment daily and 30 minute cleaning routines, Yoga Mamas disinfects and sanitizes the entire clinic once a week using an electric ULV industrial disinfection fogger. Disinfectant fogging involves saturating entire rooms with a HEALTH CANADA AUTHORIZED disinfectant that purifies and removes pathogens from the air, as well as from surfaces within the room.
Staff Temperature Checks
Each staff member has their temperature checked before each shift.
Staff Screening
Each completes a thorough screening for symptoms of COVID-19 prior to each shift, including travel information. Staff must confirm they have not travelled outside of Ontario in the last 14 days.
Staff PPE
Staff are required to wear masks during their entire shift in ALL areas of the clinic. The only time a mask is permitted off is when eating.
Top-Grade Hand Sanitizer
HEALTH CANADA AUTHORIZED hand sanitizer is widely available throughout the clinic including at front entrance, desk, staff rooms and each wellness treatment room.
Client Screening
COVID-19 Screening as defined by the Ministry of Health for all clients. Every client is required to complete a thorough screening for symptoms of COVID-19 prior to each visit, including travel information. Clients must confirm they have not travelled outside of Canada in the last 14 days.
Client PPE
All staff will be wearing masks, with their temperatures taken upon arriving at work. All clients will be required to wear masks. Reusable masks are encouraged, however disposable masks will be provided to all clients upon their arrival if they do not have one. Gloves available upon request
Physical Barriers
Plexiglass barriers have been installed at the front desk creating a safe separation between staff and clients.
6ft Social Distancing Practices
Our entire clinic and studio has been re-arranged to allow more space between clients and staff. Additionally we have expanded our wellness rooms to our top floor to allow for even greater space and ease in our appointments. To help, floor markers will indicate a safe distance throughout the clinic. Greatly reduced the number of in-studio classes to limit the number of clients and staff in the space.
COVID-19 Screening as defined by the Ministry of Health for all clients. Every client is required to complete a thorough screening for symptoms of COVID-19 prior to each visit, including travel information. Clients must confirm they have not travelled outside of Canada in the last 14 days.
Client PPE
All staff will be wearing masks, with their temperatures taken upon arriving at work. All clients will be required to wear masks. Reusable masks are encouraged, however disposable masks will be provided to all clients upon their arrival if they do not have one. Gloves available upon request
Physical Barriers
Plexiglass barriers have been installed at the front desk creating a safe separation between staff and clients.
6ft Social Distancing Practices
Our entire clinic and studio has been re-arranged to allow more space between clients and staff. Additionally we have expanded our wellness rooms to our top floor to allow for even greater space and ease in our appointments. To help, floor markers will indicate a safe distance throughout the clinic. Greatly reduced the number of in-studio classes to limit the number of clients and staff in the space.
ADDITIONAL WELLNESS PRACTITIONER SANITIZATION AT YOGA MAMAS
Wellness practitioners must wash their hands:
MOVEMENT PASS INFORMATION
Automatic Membership Pausing
In March 2020 we paused all unlimited memberships with an open ended suspension until you are ready to return to your mat. No auto-renewal payments will be processed while memberships are paused.
Complimentary 10-Class Card Expiration Extensions
In March 2020 we rolled out an automatic ONE YEAR complimentary extension to all 10 Class Cards allowing you more flexibility to enjoy your yoga practice with us. We invite you to join us for online classes.
WHAT YOU CAN DO
Take care of yourself. Practice self care, good nutrition and very importantly - practice good hygiene. Wash your hands frequently. Cover your nose and mouth if you have to sneeze or cough. And use hand sanitizer with at least 60% alcohol content. If you’re sick, stay home and away from others. Finally, be kind. Exercise kindness and patience with yourself and with others. We are all navigating this uncertain time together.
HOW TO STAY INFORMED
We will be updating this page as we evolve our processes with the changing health climate.
Wellness practitioners must wash their hands:
- After arriving and entering the clinic
- Before and after each patient interaction
- Before and after use of diagnostic or therapeutic equipment
- Before and after changing a mask or other Personal Protective Equipment
- Before and after leaving the clinic
- When hands are visibly soiled
- Before and after cleaning/disinfection procedures
MOVEMENT PASS INFORMATION
Automatic Membership Pausing
In March 2020 we paused all unlimited memberships with an open ended suspension until you are ready to return to your mat. No auto-renewal payments will be processed while memberships are paused.
Complimentary 10-Class Card Expiration Extensions
In March 2020 we rolled out an automatic ONE YEAR complimentary extension to all 10 Class Cards allowing you more flexibility to enjoy your yoga practice with us. We invite you to join us for online classes.
WHAT YOU CAN DO
Take care of yourself. Practice self care, good nutrition and very importantly - practice good hygiene. Wash your hands frequently. Cover your nose and mouth if you have to sneeze or cough. And use hand sanitizer with at least 60% alcohol content. If you’re sick, stay home and away from others. Finally, be kind. Exercise kindness and patience with yourself and with others. We are all navigating this uncertain time together.
HOW TO STAY INFORMED
We will be updating this page as we evolve our processes with the changing health climate.
